PRIVACY POLICY


Components Source, our parent company, and our associated brands and publications would like to assure you that we are absolutely committed to protecting the privacy of your personal information.

We will ensure that all information you choose to provide to us is kept private, confidential and secure, and that we will only use it to provide the information and services that you specifically request.

This Privacy Policy sets out our current policies and procedures in relation to your data protection and relates solely to the information that is supplied by you via this website. This Privacy Policy will not alter or affect any personal information that is otherwise provided by you to Components Source.

Please read this Privacy Policy before using our website or submitting any personal information. By using this site, you are accepting the practices described in this privacy policy. These practices may be changed from time to time, but any changes will be posted and such changes will only apply to website activities and information on a go-forward, non-retroactive basis.

It is important that you revisit this Privacy Policy regularly, as we may from time to time change the content or services available on our website and consequently this Privacy Policy may also change.


Who We Are

When we say ‘we’ or ‘us’ in this Privacy Policy, we are referring specifically to Components Source, LLC (“Components Source”).


Scope

This privacy policy sets forth how Components Source, our parent company, and our associated brands and e-news sites use and protect any information that you give Components Source when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Components Source may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 5, 2024.


What Information You Voluntarily Provide to Us

When you complete a Request for Information form, sign up for our newsletter, consult with our Sales, Editorial, and Customer Service Teams, send us an e-mail, or communicate with us in any way, you are voluntarily giving Components Source the information that we collect. That information may include your name, job title, physical address, postcode, e-mail address, IP address, phone number, fax number, credit card information, as well as other details, including location, purchase history and additional demographic information, such as preferences and interests, or information relevant to customer surveys and offers.

By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by Components Source or our third-party brands, parent company, or providers, and in the manner described in this Privacy Policy. In the interest of your privacy, we only collect, use and retain the information that is reasonably required for our legitimate business interests, such as the processing of orders, inquiries and queries, the posting of articles or other editorial content, or providing you with marketing materials.


What Information We Hold About You

The information that we hold about you consists of the details that you provide to us upon subscription or registration, or upon news submission, or when you contacted us, such as your name, email address, company name and country. We also keep information about the services that we provide to you, your account details and product preferences.

When you visit our website, we may also collect and store information about how you visited the site and which areas and pages of the site you visited. The information that we collect may include information from which you may be personally identified (“Personally Identifiable Information”), such as name, address, telephone number, email address, and certain business information such as employer name, job function, job title and buying information. We may also collect the IP address of your computer. We also use automatic data collection technology to record other information that identifies your computer and tracks your behavior according to the Personally Identifiable Information that you have already supplied to us, such as the details of your domain name and IP address, operating system, browser, version and any websites that you visited prior to our website. We collect this information through the use of cookies, web beacons and web logs.

Your contact details, and the details of the emails and other electronic communications that you receive from us are also stored, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don’t open them or don’t click on any links in them, we know that we need to improve our communications with you.


Why We Collect This Data and How We Use It

Any Personally Identifiable Information that you supply to us via Components Source, such as your contact details, will be stored and held by us on computer databases or otherwise for purposes which including, though which may not be limited to:

  • Providing you with the service(s) you have requested from us
  • Fulfilling any agreements we may have with you
  • Internal record keeping
  • Making improvements in our products and services
  • Publishing PR and article content that you have submitted to us
  • Periodically sending you information about any other special offers, products and services that we feel may be of interest to you (unless you inform us that you do not want to receive such direct marketing)
  • Making assessments and analyses (e.g., market, customer and product analysis) which enable us to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programs
  • Compiling statistical analyses of the pages of our website which you visit
  • Linking online behavior to subsequent application / registration details (if user completed)
  • Evaluating our sites advertising and promotional effectiveness
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.

What Information We Automatically Collect

When you browse Components Source, we may automatically collect information about your visit by using cookies. The information collected via the use of cookies may include your device type, browser, IP address, how you came to the website, or how you interacted with the website. This information may be used to monitor or improve website performance or to deliver targeted/retargeted advertising. Information from the cookie alone will generally not identify you personally, and we will not use this information in connection with any personally identifiable information that you may have provided.


What Are Cookies and How We Use Them

A cookie is a small file which asks permission to be placed on your computer’s hard drive. It is a text only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

Once you agree to accept cookies, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie will typically contain the name of the domain from which the cookie has originated, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. They are also not computer programs and can’t cause any damage to your computer.

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about webpage traffic, toward improving our website and best tailoring it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any identifying information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, and if you so prefer. This may however prevent you from taking full advantage of the website, though remains entirely a matter of your own discretion.

We will now outline the various types of cookies that we use on this site and explain what we use them for. Components Source operates with an ‘implied consent’ policy, which means that we reasonably assume that you are happy with the usage terms.

If you are not happy, then you should either not use this site, or you should delete cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari, etc.)


What Are “Session” Cookies?

Components Source uses a Session Cookie which remembers your log-in and anything that you might have put into our online shopping cart. Session Cookies also allow you to carry information across pages of our website and therefore avoid having to re-enter information into calculators, tools, illustrations, and demonstrations.

They are temporary cookies that remain in the cookie file of your browser until you leave our site. We deem Session Cookies to be those that are strictly necessary to ensure the proper functionality of the website. If Session Cookies are disabled, then various aspects of website functionality will be broken, or significantly diminished. For general information on Session Cookies and how they are used, please visit https://www.allaboutcookies.org/cookies/session-cookies-used-for.html


What Are “Persistent” Cookies?

Persistent Cookies are created and stored on your computer hard drive for a period of time, but only to identify it to our website tracking tools. A Persistent Cookie does not collect your personal information. The cookie assigns a generated random number so that we can differentiate individual website visitors and track the individual expiration date of that cookie. User data is anonymous. Persistent Cookies are primarily used for Site Analytics and Performance and including to enhance the relevancy of information displayed on the website. For more information about Persistent Cookies and how they are used, please visit: https://www.allaboutcookies.org/cookies/persistent-cookies-used-for.html


What Are Google AdSense Cookies?

This cookie is used by Google to report to us how the adverts shown on Components Source brand publication websites are performing. All user data is anonymous. For more general information about Google privacy practices, including AdSense, please visit: https://policies.google.com/privacy


What Are DoubleClick Cookies?

This cookie is similar to the Google AdSense cookie, as set forth above, in terms of the fact that both are Google-owned/controlled, though it is specifically used for the tracking of display advertising on Components Source. All user data remains anonymous. For more general information about Google privacy practices, including DoubleClick, please visit: https://policies.google.com/privacy


What Are Google Analytics Cookies?

Components Source uses Google Analytics this to best understand how the website is being used, and in order to improve end-user experience. All user data remains totally anonymous. For more general information about Google Analytics privacy practices, visit: https://policies.google.com/privacy


Enabling/Disabling Cookies

By modifying your computer browser settings, you may opt to accept cookies, be informed when one is about to be placed on your computer, or automatically reject all cookies. However, in doing so, you understand that you will not be able to use all of the interactive features of our site or our online savings account if cookies are disabled. More information on cookies can be found at About Cookies


Use of Web Beacons

Web beacons (sometimes known as clear or transparent gifs) are used to identify whether a recipient has opened an HTML email. When the email is opened the web beacon generates a record showing that the email has been viewed. Web Beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a campaign.


Disabling Web Beacons Within Emails

If you do not wish to receive Web Beacons, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.


Third-Party Websites

Our website may contain links to other websites of interest, such as those of our sales agents or other companies who have submitted news or advertising content for publication. However, once you have used these links to leave the Components Source website, you should note that we do not have any control over the content or operations of the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and therefore such sites are not governed by this privacy statement.

We encourage you to exercise caution and to carefully read the Privacy Policy of any third-party website that you might choose to visit.

In addition, any information, communications, or materials you submit to us via a third-party Social Media platform is done at your own risk, and without any expectation of Privacy. We cannot control the actions of other users of these platforms, or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the Privacy Policies of the companies that provide them. Our website may include links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their Privacy Policies.


Information that We Share with Third-Party Providers

We may share your personally identifiable information with other service providers, including:

  • Payment processors for secure credit card payment transactions.
  • Agents, sales reps, distribution partners and other branded sites and any wholly owned subsidiaries  Components Source, LLC.
  • Email or website hosting services.
  • Email service providers to send you emails pertaining to quality questionnaires, feedback or our marketing material.
  • Legal authorities, when we believe in good faith that we are lawfully authorized or required to do so, or when necessary to do so to protect the rights and safety of the Company and its associated companies, employees and users from fraudulent, abusive, inappropriate or unlawful use of our services.
  • Information that is aggregated or anonymized, that does not directly identify you.

How We Protect Your Information

  • Components Source is committed to ensuring that your information is secure. We therefore take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. To prevent unauthorized access or disclosure of your data, we have put into place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  • Components Source is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our website as safe as possible. We use regular malware scanning, and we implement a variety of security measures when a user provides information, to maintain the safety of your personal information. This website has also been secured with an SSL certificate.
  • Your personal information is contained within secured networks and is only accessible by a limited number of authorized persons who have special access rights to such systems and are required to keep the information confidential. If a security breach causes an unauthorized intrusion into our system that materially affects you, then Components Source will notify you as soon as possible, and later report the action we took in response.
  • Components Source will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your Access to Personally Identifiable Information

  • If your personally identifiable information changes, or you wish your information to be removed from our records, you may update or delete it by sending an email to DATA CHANGE REQUEST.
  • Additionally, we will give you access to your personally identifiable information that we hold within 30 days of a request to access, which can be sent to DATA CHANGE REQUEST.
  • If you wish to stop receiving email communications, please click on the ‘unsubscribe’ link on any of our communications. We will retain your information for as long as required to deliver your products and services; fulfill our agreements; or to resolve any issues. Please note, we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting, compliance and traceability reasons.

Control and Management of Your Personally Identifiable Information

You may choose to restrict our collection or use of your Personally Identifiable Information in the following way: if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by updating your preferences in the user profile area, in writing or by emailing us at enquiries@componentssource.com


Rights and Access to Your Personal Information

You have the right at any time to view and access a copy of the details of any personal information which we might hold about you. Such data will be provided at no cost to you upon any such request.

Before we provide you with any requested personal information, or to another person on your behalf, we reserve the right to ask you for proof of identity or other verifying information. This is so that we can be satisfied that we are providing such personal information to the correct individual and to protect the rights of our other registered users. You can contact us by email or in writing to request this information – please allow up to thirty (30) calendar days to receive the information disclosure.

You also have the right for us to no longer communicate with you, to no longer hold your information, or to not share your information with others anymore, including having your personal information be fully deleted forever. if you would like a copy of any information that we may hold about you, or to verify whether such information may or may not be in our possession, please write to us at:

Data Protection Officer
Components Source, LLC
P.O. Box 927
Buffalo, New York 14075-0927
U.S.A.


Changes to Privacy Policy

We may make changes to this Privacy Policy which come into effect upon updating this page. We recommend reviewing this Privacy Policy, so that you are aware of any latest changes that may affect what you are consenting to by interacting with the website, submitting a query, requesting information or otherwise interacting with Components Source. This policy was last updated on April 30, 2024, with language to reflect our full good faith compliance with GDPR, and other international best practice standards for data privacy and protection.


Who We Are

We are Components Source, LLC, with a business mailing address of P.O. Box 927, Buffalo, New York 14075-0927 USA.  We are a 100% woman-owned, woman-led and WBE/WOSB certified small business. We welcome and value your correspondence, questions, comments, and feedback at any time.

(Updated September 2024)